Details
COVID-19 EDEL STATEMENT

Hello,

 

After the new measures approved by the Government of Spain, declaring the State of Alarm throughout the Spanish territory, we want to inform our customers, suppliers and employees that the following schedule have been established temporarily:  

 

Stores and headquarters:

Monday to Friday from 6:00 a.m. to 2:15 p.m.

 

commercial contact:

J. Font – 650 578 186

J. Pardo - 661 154 742

R. Castro – 619 209 662

 

Technical Service:

Monday to Friday from 8:00 a.m. to 1:00 p.m. and 3:00 p.m. to 6:00 p.m.

J. Delgado – 670 855 846

D. Rubio – 610 404 114

J. Sanz – 673 491 021

J.Benzal – 685 811 970

(We would like to thank you for your patience since the technical service will be done through teleworking)

 

 

We also want to report the following points:

 

  1. We are maintaining our productive, commercial and administrative activity.

 

  1. Our commercial network is available through the telephone 93 586 07 40 or the numbers indicated above, within the established hours.

 

  1. The management and delivery of all orders will continue to take place as long as the logistic network is not affected. Some delivery times may be delayed by control checkpoints or containment in certain geographical areas.

 

 

  1. All commercial and supplier visits are canceled until further notice.

 

All the on-site technical assistance will be postponed. Following the indications of the Real Decreto 463/2020 our training courses scheduled for the months of March and April have been cancelled as well.

 

 

  1. We remind you that you can process your purchase orders for regular material in an easy and simple way through our usual email addresses.

 

  1. A special delivery area for the customers has been set In our stores, completely apart from the counter.  No more than 2/3 customers will be served at a time, keeping always a distance of two meters between them.

 

  1. We will continue to receive material from our suppliers taking the stated cautions at our facilities.

 

 

We hope that these measures will help to control the situation without detriment to our service to customers and suppliers.

 

Edel  would like to transmit a message of calm and optimism to face this exceptional situation that COVID-19 represents.

 

On our behalf, we are closely following any developments that may arise regarding the progress of this situation and we would like to assure that our highest priority is to keep our customers, suppliers and employees safe.  

 

We have implemented internal measures to guarantee the safety of all people working in our facilities under a firm commitment to continue offering an excellent daily service.

 

We remain at your entire disposal, thanking you for your understanding in this exceptional situation.

 

Best regards,

EDEL

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Contact
Compositor Wagner,1 Nave Nº8
Pol. Ind. Can Jardí
08191 Rubí (Barcelona) SPAIN

T. 0034 935 86 07 40 (4 LINES)
F. 0034 936 99 18 62

E. info@edelsl.com
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